Keeping You On The Water

After Sales Service

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Perform to your standards

At Windcraft, we know that you can only really enjoy boat ownership fully if your sailing or motor vessel is in top condition.

Your boat has to perform in a very harsh environment…saltwater, sunshine, heavy winds and extreme temperatures all take their toll over time.

It really makes financial sense to take regular care of your vessel and quickly attend to any problems as soon as they arise.

 

So if you’re comparing used and new boats for sale it’s definitely worth asking about our after sales service.

We opened the Windcraft Group Service Centre to meet needs of our ever growing family of boat owners, and our exceptional level of service allows us to provide ongoing product satisfaction to all our boat owners, just like you.

We are proud to be home to Australia’s premier after sales service centre and to lead the industry in terms of owner support. We now offer servicing in Sydney, Melbourne and Auckland, as well as national and international service support through our network of preferred service providers.

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Imported from across the globe

Windcraft Group’s yachts are imported from across the globe so we need to extensively check thousands of different components from hundreds of manufacturers, including:

  • air conditioning systems
  • water-making equipment
  • customised entertainment installations

And once your yacht passes our exacting standards in the dock, we then reach the climax of the weeks of hard work with the sea-trials stage, where your yacht is finally put through her paces in the open ocean.

Your Windcraft vessel also comes with a manufacturer’s warranty, which is backed by our Windcraft Group Service Centre. We will explain exactly what is covered under warranty and will help you liaise with the manufacturers should any issues arise.

Ensuring your Windcraft yacht or powerboat will continue to bring you many years of hassle-free, relaxing memories and amazing adventures.

Bespoke Customisation

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At Windcraft Group our attention to detail ensures that your onboard experience as a new owner is nothing short of outstanding.

We have distinct advantage of having world class-leading experience and expertise in the customisation and bespoke upgrades of some of the world’s most exclusive and popular production yachts.

In Australia, we have our own in-house shipwrights, electricians and technicians, as well as access to a global network of approved, trusted and exceptionally skilled craftsmen and tradesmen.

We have the ability and experience to ensure your yacht has been tuned to your exacting requirements, so that can truly make the most of your time at sea.

We can equip your yacht with the accessories and extras that not only make your time onboard more fun and enjoyable, but also ensure your family and guests are as safe as they can be, so you can be confident:

  • your loved ones are safe,
  • your yacht has been prepared and equipped to the highest professional standards, and
  • your investment will continue to create happy memories and adventures for years to come.