As a commercial skipper and successful marine business operator in his own right…
… Allan brings a wealth of industry knowledge and corporate experience to Windcraft. Allan set up and developed the Windcraft Service Centre and now spends around 50% of his time overseeing service and commissioning.
As General Manager Allan is also in charge of systems at Windcraft and makes sure sales and after-sales work in harmony.
Boat Shows, the Pittwater Owners’ Rally and the Port Stephens Sail Away all run smoothly thanks to Allan’s legendary attention to detail.
At the Windcraft Group Service Centre, Robert runs a tight ship, ensuring your yacht is serviced quickly and to the highest standard. As a keen sailor who doesn’t like to be far from the water for any length of time, Robert makes it his priority to get your boat back out on the water as soon as possible.
Customer service is key to Robert’s role: ’You put yourself in their shoes, and you give them what you hope you would get in their position’. Combine this with the calibre of staff and industry expertise and you get the best outcome possible.
“…at Windcraft I am surrounded by experts in every area – so if I don’t know the answers one of the team does.” People, gadgets and boats are what I enjoy!”
It was in Greifswald, Germany, the home of Hanse yachts, where Andre Heubner’s career really began as a boat building apprentice.
A familiar face, Andre has worked on Windcraft yachts for over 4 years as part of the shipwright and boat building team. At the 2016 Windcraft Owners’ Rally it became clear he had a fantastic relationship with the owners and in turn they warmed to him immediately, and he joined the Windcraft family.
Commissioning yachts to exacting standards is a passion for Team Windcraft’s Ross Turner. After studying Biology, Psychology and Marketing at the University of Bath, spending his spare time messing around on the water, Ross worked in print media in the UK for a few years. But life behind a desk in London wasn’t satisfying and the pull of sailing was strong. Ross completed his Yachtmaster exams in early 2011 and joined Windcraft shortly afterwards, unable to resist the lure of Australia’s sunnier climes.
Dave Griffin is a third generation shipwright and qualified marine surveyor. Boats and boat building are in Dave’s blood. He’s travelled all over the globe with his job… and recently he’s come full circle and is back to where he started… constructing boats on the shores of Pittwater.
These days, of course, it’s not building from scratch but rather putting together our Hanse, Moody and Dehler yachts once they arrive here from Germany. He’s still travelling as well. The Windcraft Group often send Dave interstate to work with local labour and oversee the assembly of our larger yachts. Dave’s also still playing on Pittwater – racing his Adams 10 in the twilights and social sailing at the RMYC on Pittwater with his partner Rosemary.
Hayden’s love of boating and being on the water fishing was the inspiration behind his change in career, from a domestic electrician to a specialist marine electrician.
When a new boat comes in, Hayden’s first role is to commission it, making sure the electrics comply with Australian standards, before it heads to Service for a final check. He is one of only a handful of certified B&G and SIMRAD technicians in NSW.
Hayden is passionate about providing a personal, one-on-one service to owners for the life of the boat. More than just another customer, Hayden knows it’s important to develop a more personal relationship to provide the best service possible.
“I’ll often talk to owners directly and for those who are interested, I give tutorials to teach them more about the electrics so they can operate everything better and get the best out of their boat,” says Hayden.
Iain started sailing at the age of 10 on the chilly lochs of Scotland.
He raced high performance dinghies and quickly developed sailing passion. By the time Iain was 14 he was teaching others though the RYA scheme.
He went on to study sports coaching in Edinburgh.
In 2006 Iain headed to warmer climates to run sailing centres in Greece, Egypt and the Caribbean working for Sunsail and Mark Warner.
Along the way Iain gained his RYA Yachtmaster and commercial and powerboat instructor qualifications.
Kirsten is the Service Centre Assistant. Her role is varied and she enjoys contributing wherever she can. “I have always been passionate about helping people. I never imagined that I would be helping people by getting them sailing on the water”.
Kirsten has cruised around Europe and crewed at regattas such as Hamilton Island and Port Stephens. A super keen sailor, Kirsten currently sails three or four times a week on a variety of yachts – racing on Mondays and Tuesdays and sailing a Titan 36 on Fridays.
Kirsten passionately believes that “Boating is something that brings people together and it really creates a community in which everyone shares the same passion…It’s safe to say that working in a place where we ensure more people spend quality time on the water, is pretty awesome”.
Ric has been sailing since the age of 8 in a wide range of boats from dinghies and trailerable boats to one design and offshore racing yachts.
His passion is performance sailing and he has been involved in a number of regattas in Australia…
… and also overseas including the U S, France, Italy, Hong Kong, Switzerland, Denmark and England.
Ric’s role at the Windcraft Group is to help our owners have more fun with their yachts.
Ric takes the view that no question is a dumb question.
He helps new owners at all levels starting with very basic advice on setting sails to technical help to win races.
Tom has been racing and cruising all his life. Growing up in Queensland, he’s enjoyed many a summer holiday exploring the Whitsundays and Great Barrier Reef.
A keen competitive sailor, he’s raced everything from dinghies and keelboats to offshore yachts at state, national and international levels. Some of the highlights include – 12 Sydney Hobart races, Cowes Week in the Uk and the famous Newport to Bermuda Race in the USA.
Tom works closely with Windcraft clients who choose to take delivery of their yachts in Europe. He’s on hand to help with the all important final commissioning jobs and hand over activities. With over 30,000 nautical miles under his belt and a passion for all things sailing, he enjoys sharing this love and is dedicated to making the customers’ journey as hassle-free and enjoyable as possible.