Keeping You On The Water

KIRSTEN GILLIES

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SERVICE CENTRE ASSISTANT

Kirsten joined the Windcraft team in early 2016. After three years working as a rigger, her dream job at Windcraft came up.

“Sailing has always been a passion for me. There’s just something about it that washes the stress and worries of the real world away and to be able to have a job…

…with a company like Windcraft is a real blessing”.

Kirsten is the Service Centre Assistant and enjoys the unique opportunity her role presents.

“I have always been passionate about helping people. I never imagined that I would be helping people by getting them sailing on the water”.

Growing up around her father’s boats, Kirsten has had plenty of experience both in Australia and further afield.

But her career aspirations didn’t start out with boating in mind.

Kirsten completed a Bachelor of Science-Psychology 5 years ago, during which time she fell in love with the marine industry whilst working at a Yacht Riggers- she never looked back.

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BRINGING PEOPLE TOGETHER

Kirsten uses her university training every day and believes passionately that sailing and being on the ocean is a big promoter of great mental health.

She explains further, “ It reduces stress. It provides a means in which families can come together and spend quality time. It fosters team work, it teaches critical thinking and it lets you see parts of the world which would otherwise be inaccessible”.

She believes “Boating is something that brings people together and it really creates a community in which everyone shares the same passion…It’s safe to say that working in a place where we ensure more people spend quality time on the water, is pretty awesome”.

Kirsten has cruised around Europe and crewed at regattas such as Hamilton Island and Port Stephens.

A super keen sailor, Kirsten currently sails three or four times a week on a variety of yachts – racing on Mondays and Tuesdays and sailing a Titan 36 on Fridays.

Kirsten’s role at Windcraft is varied and she enjoys contributing wherever she can. Her responsibilities include ordering new parts for Hanse, Dehler, Moody, Lagoon and Axopar, answering service calls, coordinating work with Service Centre staff and moving boats around the marina.

Kirsten explains that communication is a very important part of her role. She and the team keep their customers informed throughout the work process and get to know them as friends along the way.

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OUR CUSTOMERS ARE OUR FRIENDS

“We have fantastic customers who are incredibly interesting people, so as well as striving to keep them happy, it’s nice to share in a part of their lives which brings them joy and adventures on the water”.

Kirsten enjoys being surrounded by incredibly skilled people, who utilise their expertise, integrity and team spirit to benefit their customers.

Find out more about the Windcraft Service Centre.